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21-Day Cabinet Door Delivery: Our Guarantee Explained
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July 9, 2024Desmond Landry5 min read

21-Day Cabinet Door Delivery: Our Guarantee Explained

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Why I Put a Guarantee on Something Most Suppliers Won't

"Approximately 4-6 weeks."

That's what I heard from every door supplier I worked with for years. Notice the word "approximately." It gives them an out. If your doors show up in 8 weeks, technically they didn't lie. 4-6 was just an approximation. An estimate. A suggestion. Not a commitment.

I can't count the number of times I got burned by that word. Scheduled crews based on "approximately 4 weeks." Called the supplier at week 5 to check status. Got told "it's in production." Called at week 6. "Should ship next week." Week 7: "There was a materials delay, but we're almost there." Week 8: doors finally arrive, one of them damaged.

The homeowner was frustrated. My crew had moved to other jobs and had to come back. The next project got pushed. Everything cascaded from one supplier's inability to commit to a date.

When I started Dumpster Fire Doors, I decided to do something different. Not "approximately 2 weeks." Not "typically 2 weeks." Not "estimated 2 weeks." Just: 21 days. Guaranteed.

Here's exactly what that means and how we deliver on it.

What "21 Days" Actually Means

Our 21-day guarantee runs from order confirmation to ship date. Let me break down the exact timeline:

DayWhat Happens
Day 0You place your order
Day 1We confirm all details and reserve your production slot
Days 2-7Order enters CNC queue
Days 8-16Production and machining
Days 17-18Quality control and inspection
Days 19-20Packaging and shipping prep
Day 21Doors ship

Most orders actually ship on day 19 or 20. We build in buffer time so that normal production variations don't blow your timeline. If everything runs perfectly, you might get doors early. If there's a minor hiccup, we still hit day 21.

That buffer isn't padding to make us look good. It's risk management. Things happen. CNC bits need changing. Material batches vary slightly. One quality checkpoint reveals an issue that needs fixing. The buffer absorbs those normal operational realities without affecting your delivery date.

The Confirmation Step (This Matters)

We don't start the clock until everything is locked:

Before Confirmation:

  • All measurements are clear and documented
  • Style and profile selection is finalized
  • Edge treatment is specified
  • Hinge boring (if any) is confirmed
  • Payment is processed
  • Production slot is reserved

Why This Step Exists:

I've seen what happens when suppliers start production before confirming details. They're trying to be fast, but they're actually creating problems.

Someone writes "15" on an order that could mean 15 inches or 15 doors. Production makes 15 doors at 15 inches when the customer wanted 15 doors at various sizes. Now everything stops. The order is wrong. Remake costs are debated. The timeline is blown.

If there's a question about your order, I'd rather ask on Day 0 than discover the problem on Day 8. Ten minutes of confirmation saves days of recovery.

This is also why I recommend calling to place orders rather than just submitting a form. A two-minute conversation catches ambiguities that email doesn't. We can discuss the details, confirm everything, and lock your slot while you're on the phone.

How We Actually Hit the Timeline

Here's what we do differently from traditional manufacturers:

We Don't Batch Orders

Most manufacturers batch orders. They wait until they have enough orders for a particular profile, then run them all at once. It's efficient for them because setup time is minimized. But it's terrible for you if your order comes in right after a batch ran. You might wait weeks just to get into the queue.

We don't batch. We maintain continuous production flow. Your order goes into the queue and moves through production without waiting for similar orders to accumulate.

We Focus on Two Profiles

Shaker and chamfer. That's it. No exotic options that require special tooling. No obscure profiles that we run twice a year. Our CNC programs are dialed in. Tool changes are minimal. Setup time is measured in minutes, not hours.

This focus is a deliberate choice. We'd rather do two things exceptionally well than twenty things adequately. The constraint makes us faster.

We Manage Capacity

We know exactly how many doors we can produce in a week. We don't overbook. When we're approaching capacity, we tell new customers the truth: your order will ship in 21 days, but we can't confirm it today. Come back tomorrow.

Some suppliers take every order that comes in and figure out the production later. That's how 4-week quotes become 8-week deliveries. We manage the intake to protect the timeline.

We Stock Materials

MDF and other materials are always in stock. We don't wait for supplier deliveries. We don't get caught short when a material batch sells out. Your order starts production immediately because the raw materials are already here.

We Do Our Own Quality Control

Quality issues caught late in the process create the worst delays. If a door fails inspection after packaging, you have to remake it, re-run it through QC, and re-package it. Days disappear.

We catch issues early. Quality checkpoints happen throughout production, not just at the end. A problem with a door on Day 6 gets fixed on Day 6, not discovered on Day 12.

If We Miss the Date

Here's where the "guarantee" part matters. If your doors ship after day 21, we take responsibility:

What HappenedOur Response
Rush fee was paidFull refund of rush fee
Standard order lateCredit toward your next order
Significant delay (3+ days late)Additional compensation discussed

We also commit to proactive communication. If something is going wrong with your order, you'll hear from us before you have to ask. The worst supplier experience is silence followed by excuses. We do the opposite.

Our Track Record

We hit our 21-day target 98% of the time. That's verified across hundreds of contractor orders over multiple years.

The 2% we miss is usually carrier issues. Weather delays across the country. Truck breakdowns. A freight terminal closed unexpectedly. Things we can't control once the package leaves our dock.

Actual production delays are rare. When they happen, it's usually something unusual: a custom size that required different tooling, a specification that wasn't clear until production revealed the question. Even then, we typically catch up the same day.

Why 21 Days When Others Take 6 Weeks

People ask me this constantly, and I think they expect a complicated answer. The truth is simpler than they want to believe.

Focus — Two profiles, not twenty. Less complexity, more speed.

Capacity management — We don't overbook. Ever.

Material readiness — Nothing waits for materials to arrive.

Continuous flow — No batching means no waiting.

Early quality control — Problems caught early get fixed early.

Caring about your timeline — This is the real difference.

I could optimize our shop for maximum efficiency and minimum cost. That would probably mean batching, longer lead times, and "approximately" language to cover for variability.

Instead, we optimize for reliability. Your timeline matters more to us than marginal efficiency gains. That choice ripples through every process we've built.

What Contractors Tell Us

Here's feedback I've gotten from contractors who switched to us:

"I used to build 2-week padding into every door order. With you guys, I schedule the install for day 23 and never get burned."

"My last supplier quoted 4 weeks and delivered in 7. You quoted 21 days and delivered in 19 days. That's not even a comparison."

"I can finally give homeowners actual dates instead of ranges. They trust me more."

"Other suppliers make me feel like I'm bothering them when I call for updates. You tell me where my order is before I have to ask."

The common thread: reliability changes how contractors can run their businesses. When you can trust your supplier, you can make commitments to customers. When you can make commitments, you build reputation. When you build reputation, you get more work.

Transit Time After Shipping

The 21-day guarantee is about when doors leave our dock. Transit time depends on your location:

Your LocationTypical Transit Time
Sarasota areaSame day / next day pickup available
Florida1-3 business days
Southeast US2-4 business days
Midwest / Northeast3-5 business days
West Coast5-7 business days

We ship with reliable carriers and provide tracking on every order. You'll know exactly where your doors are and when to expect them.

For more details on shipping options and transit times, see our nationwide cabinet door shipping guide.

Comparing Our Timeline to Industry Standard

Supplier TypeQuoted TimeActual TimeConfidence
Big box stores4-6 weeks6-8 weeksLow
National manufacturers4-6 weeks5-7 weeksMedium
Regional shops3-4 weeks3-5 weeksMedium
Dumpster Fire Doors21 days21 daysHigh

The difference isn't magic. It's focus, systems, and actually caring about your deadline.

FAQ

What if I need doors faster than 21 days?

We offer a 5-day rush option for emergencies. Call to confirm availability and discuss rush fees.

Does the 21-day guarantee apply to all order sizes?

Yes, from single doors to 50+ door kitchens. Larger orders don't take longer because we scale production, not timeline.

What if I need to make changes after ordering?

Before production starts (usually Day 1-2), changes are easy. After production starts, changes may extend the timeline. Call immediately if you need to modify anything.

Can I pick up locally instead of shipping?

Yes. Sarasota area contractors can pick up directly from our shop. This eliminates transit time entirely.

How do I track my order?

Call any time for status updates. Once shipped, you'll receive tracking information automatically.

Learn More

See how we ship cabinet doors nationwide with consistent transit times.

Check out our full fast cabinet door delivery program details.

Lock in Your Delivery Date

Call 941-417-0202 to confirm availability for your project. I'll give you a specific date. Not a range. Not an approximation. A date you can schedule your install around.

Because "approximately" isn't good enough when your reputation is on the line. Your customers are counting on you to hit deadlines. And you should be able to count on your supplier to do the same.

We built our entire business around that simple idea. Commit to a date. Hit the date. Every time.

DL

Written by

Desmond Landry

Second-generation painter with 10+ years in cabinets and doors. Single dad, Sarasota local, and on a mission to elevate the trades. Partnered with a local door maker after years of supplier frustration.

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